A quality timepiece is more than just a way to tell time, it’s a personal statement, a symbol of craftsmanship, and sometimes, a treasured heirloom. But like any precision instrument, a watch needs regular care to keep it running smoothly.
At Hopman Jewelers, we specialize in a wide range of watch repair services from quick fixes to intricate overhauls. Here’s a breakdown of the most common types of watch repairs and how they’re done:
Battery Replacement
When It’s Needed: Your quartz watch stops ticking or shows inconsistent timekeeping.
The Process: The case back is carefully removed using the appropriate tools. The old battery is removed and replaced with a fresh, high-quality battery. The seals are inspected and replaced if necessary to maintain water resistance. The watch is set to the current time.
Typical Turnaround: Same day or next-day service.
Watch Band Adjustment & Replacement
When It’s Needed: Your watch is too tight or loose, or the band is worn or broken.
The Process: For metal bands, links are added or removed using specialized tools. For leather or silicone bands, we’ll help find a proper replacement and install it. Pins and clasps are also checked and replaced as needed.
Typical Turnaround: 15–30 minutes for adjustments, longer for special-order replacements.
Mechanical Movement Service / Cleaning & Overhaul
When It’s Needed: Automatic or manual watches start losing time, stop running, or haven’t been serviced in 5+ years.
The Process: The movement is removed from the case and fully disassembled. Each component is cleaned using ultrasonic machines. Worn or damaged parts are replaced. The movement is reassembled, lubricated with watch-grade oils, and regulated for accurate timekeeping. The watch is then re-cased and tested for performance over 48–72 hours.
Typical Turnaround: 4–6 weeks, depending on complexity and parts availability.
Crystal Replacement (Watch Glass)
When It’s Needed: Your crystal is scratched, cracked, or broken.
The Process: The damaged crystal is carefully removed from the case. A new crystal, mineral glass, acrylic, or sapphire (depending on the watch) is custom-fit or ordered to match. It is then seated and sealed, often using a press and sealants to maintain water resistance.
Typical Turnaround: 2-4 weeks, depending on crystal type.
Crown & Stem Repair
When It’s Needed: You can’t set the time or date, or the crown feels loose or has come off.
The Process: The movement is removed and inspected. Damaged or worn crown and stem components are replaced. Everything is reassembled and tested for proper function.
Typical Turnaround: 2–4 weeks.
Water Resistance Testing & Gasket Replacement
When It’s Needed: After any repair or if you plan to expose your watch to water.
The Process: Gaskets are inspected, cleaned, and replaced as needed. The watch is placed in a pressure chamber to simulate water depth. Results confirm whether the watch remains water-resistant to the manufacturer’s rating.
Typical Turnaround: 2–4 weeks.
Vintage Watch Restoration
When It’s Needed: Heirloom or collectible watches with age-related wear or mechanical issues.
The Process: Includes a full movement service, crystal replacement, dial refinishing, case polishing, and often custom fabrication of hard-to-find parts. Every detail is handled with care to preserve original character and value.
Typical Turnaround: 4–6 weeks or longer, depending on condition and sourcing.
Why Trust Hopman Jewelers with Your Watch Repair?
At Hopman Jewelers, we understand that a watch is more than just a way to tell time, it can be a family heirloom, a daily essential, or a personal investment. That’s why we treat every timepiece with expert care and attention to detail.
Trusted by Top Brands
We’re proud to be trusted with watches from brands like Citizen, Seiko, Movado and even estate Rolex timepieces. Whether it's a battery change or a full movement overhaul, your watch is in expert hands.
Honest, Upfront Service
We offer free evaluations and clear, honest estimates, no surprises. You’ll know exactly what your watch needs and what to expect in terms of pricing and turnaround.
Secure & Respectful Handling
Every watch is handled with the care and respect it deserves. Whether it’s a sentimental gift or a luxury piece, we treat it as if it were our own.
Need a watch repaired or serviced?
Bring your timepiece in for a free evaluation. Whether it’s a simple battery swap or a full restoration, we’ll help keep your watch running like… well, clockwork.
At Hopman Jewelers, we specialize in a wide range of watch repair services from quick fixes to intricate overhauls. Here’s a breakdown of the most common types of watch repairs and how they’re done:
Battery Replacement
When It’s Needed: Your quartz watch stops ticking or shows inconsistent timekeeping.
The Process: The case back is carefully removed using the appropriate tools. The old battery is removed and replaced with a fresh, high-quality battery. The seals are inspected and replaced if necessary to maintain water resistance. The watch is set to the current time.
Typical Turnaround: Same day or next-day service.
Watch Band Adjustment & Replacement
When It’s Needed: Your watch is too tight or loose, or the band is worn or broken.
The Process: For metal bands, links are added or removed using specialized tools. For leather or silicone bands, we’ll help find a proper replacement and install it. Pins and clasps are also checked and replaced as needed.
Typical Turnaround: 15–30 minutes for adjustments, longer for special-order replacements.
Mechanical Movement Service / Cleaning & Overhaul
When It’s Needed: Automatic or manual watches start losing time, stop running, or haven’t been serviced in 5+ years.
The Process: The movement is removed from the case and fully disassembled. Each component is cleaned using ultrasonic machines. Worn or damaged parts are replaced. The movement is reassembled, lubricated with watch-grade oils, and regulated for accurate timekeeping. The watch is then re-cased and tested for performance over 48–72 hours.
Typical Turnaround: 4–6 weeks, depending on complexity and parts availability.
Crystal Replacement (Watch Glass)
When It’s Needed: Your crystal is scratched, cracked, or broken.
The Process: The damaged crystal is carefully removed from the case. A new crystal, mineral glass, acrylic, or sapphire (depending on the watch) is custom-fit or ordered to match. It is then seated and sealed, often using a press and sealants to maintain water resistance.
Typical Turnaround: 2-4 weeks, depending on crystal type.
Crown & Stem Repair
When It’s Needed: You can’t set the time or date, or the crown feels loose or has come off.
The Process: The movement is removed and inspected. Damaged or worn crown and stem components are replaced. Everything is reassembled and tested for proper function.
Typical Turnaround: 2–4 weeks.
Water Resistance Testing & Gasket Replacement
When It’s Needed: After any repair or if you plan to expose your watch to water.
The Process: Gaskets are inspected, cleaned, and replaced as needed. The watch is placed in a pressure chamber to simulate water depth. Results confirm whether the watch remains water-resistant to the manufacturer’s rating.
Typical Turnaround: 2–4 weeks.
Vintage Watch Restoration
When It’s Needed: Heirloom or collectible watches with age-related wear or mechanical issues.
The Process: Includes a full movement service, crystal replacement, dial refinishing, case polishing, and often custom fabrication of hard-to-find parts. Every detail is handled with care to preserve original character and value.
Typical Turnaround: 4–6 weeks or longer, depending on condition and sourcing.
Why Trust Hopman Jewelers with Your Watch Repair?
At Hopman Jewelers, we understand that a watch is more than just a way to tell time, it can be a family heirloom, a daily essential, or a personal investment. That’s why we treat every timepiece with expert care and attention to detail.
Trusted by Top Brands
We’re proud to be trusted with watches from brands like Citizen, Seiko, Movado and even estate Rolex timepieces. Whether it's a battery change or a full movement overhaul, your watch is in expert hands.
Honest, Upfront Service
We offer free evaluations and clear, honest estimates, no surprises. You’ll know exactly what your watch needs and what to expect in terms of pricing and turnaround.
Secure & Respectful Handling
Every watch is handled with the care and respect it deserves. Whether it’s a sentimental gift or a luxury piece, we treat it as if it were our own.
Need a watch repaired or serviced?
Bring your timepiece in for a free evaluation. Whether it’s a simple battery swap or a full restoration, we’ll help keep your watch running like… well, clockwork.